Find the most frequently asked questions below.
Please allow a 1-2 business day processing time for orders. Please allow extra time if your order was placed Friday evening, during weekends or on holidays.
The daily cut-off for processing orders is 12PM PST. For example, if you ordered Thursday before Noon PST, your order would be picked, packed and shipped out that same day. If you ordered Thursday after Noon PST, your order would be picked, packed and shipped the following day. If you ordered Friday after Noon PST, your order would be picked, packed, and picked up on Monday. Unfortunately, we do not pick orders on the weekend.
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We stand fully behind our products. If you are not 100% satisfied, contact [email protected] within 60 days of delivery to initiate the return process. We ask that you share your valuable input as to why you are requesting a return, so that we may strive to improve your customer experience in the future.
Please note, we are only able to accept returns/provide refunds for orders purchased through tastesalud.com. Samples will not be eligible for return.
Refunds will process once the order is in transit to our warehouse.